Shipping Policy

Effective Date: June 23, 2026

Thank you for shopping with Aurora & Belle New York. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information when available.
During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

United States: 5–10 business days
Canada: 7–15 business days
International: 7–20 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs processing, weather conditions, carrier issues, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your shipping destination and the selected shipping method.

We may offer free shipping promotions from time to time. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number (when available), allowing you to monitor your shipment’s progress.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Aurora & Belle New York is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed, please allow additional time for the carrier to complete delivery.

If your package appears to be lost, please contact us at info@aurora-belle.com, and we will gladly assist you in working with the shipping carrier to resolve the issue.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by your local customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

Multiple Shipments

Depending on product availability and warehouse location, your order may arrive in separate shipments. If this happens, you will receive tracking information for each shipment when available.